Help Please! - I can't seem to figure this one out

[ChuckPa]

If you’re still on DSM 6 (fingers crossed)

Synology FAQ - Questions, Answers, and a few How-To's

FAQ 1: Gaining access to the Plex logs or when PMS isn’t running / won’t start Your Plex metadata, which is where the logs are stored, is stored out on /volume1 adjacent your content shares. It’s only hidden by default. To make it visible: DSM 7 Control Panel Shared Folders Highlight the PlexMediaServer shared folder EDIT “Permissions” tab Give your Synology username permission to “Read/Write” the share. Save. To manually retrieve the logs: File Station PlexMediaServer share Navigate…

This will help you get the log files manually.

If you’ll get and post them, we can look further and see what is going on.