Help! Synology NAS won't start PMS service

Server Version#: PlexMediaServer-1.14.1.5488-cc260c476-x86_64
Player Version#: PMP (Windows, iPad, iPhone), web interface

I upgraded to Synology Plex version 1.14.1.5488 (December sometime I think). I initially had issues with it starting the service, so I reinstalled it and rebooted the NAS and it magically worked again. The other day I added a bunch of movies on my iPhone using the Sync option on the Plex iOS app, and now PMS won’t start on the NAS. I see where it’s creating transcode folders in the temp directory before it craps out. I’ve tried to uninstall, reinstall, and reboot the NAS several times and am now thinking I should delete the Plex folder entirely. Anyone else having issues with the latest Synology NAS release? Is there a fix for this? My one year old is seriously pissed he can’t watch Winnie the Pooh on the iPad right now. And does anyone know how I can back up my library before I delete the Plex folder? Do I just copy the Metadata folder? I have over three thousand movies and about four thousand albums…

Thanks, trumpy81. It was indeed a corrupt database. I recently installed Bliss on my NAS which automates the process of fixing tags on music. I had also recently added that folder to Plex. I can’t help but wonder if that had something do with it. Bliss runs out of a .jar file… I’ve never had much luck with java. My screaming one-year old thanks you.

Thanks, trumpy81. In the past I used FileBot as step number 1 in a process. Generally, music followed this path: FileBot => Bliss => DupeGuru (for duplicate removal). I have over 4000 albums at last count. I’d look like Methuselah by the time I got done manually processing them.

I’m making an effort to stop using Filebot for music and I’d be afraid to automate mp3Tag. There’s a lot of garbage in the tags – and sometimes nothing at all. Filebot will rename music as “1.mp3” if the audio fingerprint comes back null. After a while you end up with a pile of poorly named files that could have otherwise been identified by their filename or folder location.

There’s likely a command line fix for this strange behavior… but I’m not a coder.

Also – I have a screaming one-year old. Fixes must come quickly! Winnie the Pooh is like crack cocaine for kids. They accept no substitutes.

Thanks again!

Thanks for the recommendation on PlexAMP. I didn’t know that existed. I’m going to give it try after Bliss does its thing.

I use MusicBrainz Picard to clean up all those tracks that get dumped in the “Various Artist” folder by Bliss. It has its uses, but again, requires too much manual intervention to use on giant libraries. My collection has been scrubbed by TuneUp several times, but TuneUp has issues, too. It doesn’t work anymore on Windows 8.1. It’s sad. I believe the developers abandoned it despite the fact the website is still up. But they’ll gladly still take your money!

And after all that… I end up listening to Houses of the Holy on repeat, anyway. I should probably just give up and get some good OCD medication.

Thanks again for the advice. I wish you luck on your library. Maybe someday we can get some of this same functionality out of Plex. I have friends that use Plex but won’t give up MediaMonkey for music partly due to its ability to fingerprint and retag music. I’m not a fan due to the interface and its use of partial fingerprint hashes, but I can see the appeal.

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