Help with server migration to ubuntu and problem with posters

Plex Media Server Desktops & Laptops
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Hello Again.

Still nothing,

I’ve realized that i lost many posters from movies added months ago after the full update of the metadata.

image
image1535×282 158 KB

Plex Media Server Logs_2020-01-12_15-10-30.zip (5.0 MB)

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I’m finding several errors in the logs which need attention:

  1. Is this directory permission blocked? (ownership) If so, I recommend setting all the ownership again and restarting with sudo chown -R plex:plex /var/lib/plexmediaserver 
Jan 12, 2020 15:06:00.202 [0x7fb391df0b80] ERROR - IsDirectory failed boost::filesystem::status: Bad message: "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Crash Reports/1.18.4.2171-ac2afe5f8/PLEX MEDIA SERVER"
  1. Full failure of the endpoint call
Jan 12, 2020 15:07:27.451 [0x7fb3037fe700] DEBUG - HTTP 500 response from GET http://127.0.0.1:43397/system/agents/media/get?guid=com%2Eplexapp%2Eagents%2Eimdb%3A%2F%2Ftt1833116%3Flang%3Des&mediaType=1&url=metadata%3A%2F%2Fposters%2Fcom%2Eplexapp%2Eagents%2Ethemoviedb_cfb29bd5a0344959abb4353723f1115ec4536c2e
Jan 12, 2020 15:07:27.451 [0x7fb31affd700] ERROR - Error bringing media local (metadata://posters/com.plexapp.agents.themoviedb_cfb29bd5a0344959abb4353723f1115ec4536c2e).
Jan 12, 2020 15:07:27.451 [0x7fb3027fc700] DEBUG - HTTP requesting GET http://127.0.0.1:43397/system/agents/media/get?guid=com%2Eplexapp%2Eagents%2Eimdb%3A%2F%2Ftt1833116%3Flang%3Des&mediaType=1&url=metadata%3A%2F%2Fposters%2Fcom%2Eplexapp%2Eagents%2Ethemoviedb_7450d53ec2323fce44c0ddac901f00eb5929203f
  1. Metadata which PMS has listed in the database does not exist and corrupt metadata tree.
Jan 12, 2020 15:08:14.490 [0x7fb31bfff700] ERROR - Couldn't check for the existence of file "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Metadata/Movies/e/1f0177b734c3b385a2ce467da6faa482d986076.bundle/Contents/_combined/posters/com.plexapp.agents.themoviedb_305c7fa85ff11aaae7fdac08fe9e58b88bcceb4f": boost::filesystem::status: Bad message: "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Metadata/Movies/e/1f0177b734c3b385a2ce467da6faa482d986076.bundle/Contents/_combined/posters/com.plexapp.agents.themoviedb_305c7fa85ff11aaae7fdac08fe9e58b88bcceb4f"
Jan 12, 2020 15:08:14.490 [0x7fb3437fe700] ERROR - Couldn't check for the existence of file "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Metadata/Movies/b/635ffe650cc288a39b277eb8b111b2ef0d44f75.bundle/Contents/_combined/posters/com.plexapp.agents.themoviedb_7fab6c69e93e15751eb93b8620c27526cef95a9c": boost::filesystem::status: Bad message: "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Metadata/Movies/b/635ffe650cc288a39b277eb8b111b2ef0d44f75.bundle/Contents/_combined/posters/com.plexapp.agents.themoviedb_7fab6c69e93e15751eb93b8620c27526cef95a9c"

In Summary, It appears your transfer to Ubuntu was not at all successful.

  • Missing directories required for any crash reporting.
  • Missing metadata files / sub trees

How was this transfer performed ?

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chown: changing ownership of ‘/var/lib/plexmediaserver/Library/Application Suppo rt/Plex Media Server/Cache/PhotoTranscoder/d3/d349b8afc01e4825fcc99375a9fd2fc96e 75251c.jpg’: Bad message
chown: changing ownership of ‘/var/lib/plexmediaserver/Library/Application Suppo rt/Plex Media Server/Cache/PhotoTranscoder/d3/d3766abc517120517c58b3c00b3a94ded2 ba4e63.jpg’: Bad message
chown: changing ownership of ‘/var/lib/plexmediaserver/Library/Application Suppo rt/Plex Media Server/Cache/PhotoTranscoder/d3/d3a4f303b286373c1f453694a4eea38898 8ade38.jpg’: Bad message
chown: changing ownership of ‘/var/lib/plexmediaserver/Library/Application Suppo rt/Plex Media Server/Cache/PhotoTranscoder/d3/d3609e6888b3e52da79fc7a3e48a9ff428 24de95.jpg’: Bad message

Is it normal?

I’think im gona make a clean install of ubuntu server + plex migration.

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No. That’s not good. “Bad Message” is not supposed to be seen.

It should be a proper error message.

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