Here is how plex works

General Discussions
1

Before you go further with Plex, keep this in mind:

They will have time for taking your money but not for answering your questions. There’s no a Plex support email address or phone number, just this forum on which they decide who to answer (I don’t know based on what criteria, maybe they just roll the dices). Here’s the answer i got from the billing department when i demanded support for a product i paid for:

David (Plex, Inc.)

Jan 10, 7:14 AM PST

Hi Henry,

I cannot say for sure if or when someone from our support team will be able to answer your question, as we have thousands of new posts every day. Unfortunately, we in billing are not in a position to be able to help any further with your support request.

Thanks for using Plex!

2

We answer as many as we can, but some do get missed.

Do you have an actual support question?

3

I do have a support question, just waiting to see if i get lucky with your answer:

4

Answered.

5

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