HEVC code issue

Plex Players
1

Hello Everyone.

could you please help me how to fix this problem below.
Now I see a lot of content are not starting and giving an error message.
The “libhevc_decoder.so” was unfortunetaly overwritten by a flatmate of mine, he downloaded from the internet. I assume that is the problem.
Please see the log where the error state:
Thank you

Aug 05, 2021 08:20:32.695 [0x7f88790ab8] INFO - Plex Media Scanner v1.23.6.4881-e2e58f321 - Synology DS218play aarch64 - build: linux-aarch64 - GMT 02:00
Aug 05, 2021 08:20:32.695 [0x7f88790ab8] INFO - Linux version: DSM 7.0.41890-0, language: en-US
Aug 05, 2021 08:20:32.696 [0x7f88790ab8] INFO - Processor Unknown architecture
Aug 05, 2021 08:20:32.696 [0x7f88790ab8] INFO - /volume1/@appstore/PlexMediaServer/Plex Media Scanner --match --type 1 --log-file-suffix Matcher --item 4188
Aug 05, 2021 08:20:32.777 [0x7f8b22a8e0] WARN - [FFMPEG] - Error loading external lib: Error loading shared library libva.so.2: No such file or directory (needed by /volume1/@apphome/PlexMediaServer/Plex Media Server/Codecs/fa235d6-3929-linux-aarch64/libhevc_decoder.so)
Aug 05, 2021 08:20:33.876 [0x7f8b22a8e0] ERROR - [MI] Unsupported codec ‘hevc’ for file

4

Actually, here is the fix:
Uninstalled the Plex Media Server
With this article I finally could see the codecs folder in Puty:
/volume1/@apphome/PlexMediaServer/Plex Media Server/Codecs/fa235d6-3929-linux-aarch64/
what I renamed to _old, and reinstalled the Plex Media Server what gave back the original codec, what was overwritten.

Boom, its working again:)

5

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