Version 4.159.0
Version 1.43.1.10611
(Transcoding) Removed experimental tag from HEVC preferences and enable by default. (PM-4323)
Hi everyone, since the update, I can’t find that option at all, and remote content is now only transcoded to H.264. How do I get H.265 back?
It should be under “Settings>Transcoder.”
There is a point “Activate HEVC video transcoding” where you can select to use it always or only for HEVC source files via the dropdown.
Hope this helps!
tom80H
April 13, 2026, 9:15pm
4
It’s listed for me between the two „hw accelerated transcoding“ options and the transcoding device selection.
Edit: can you review after restarting your server?
Hardware transcoding in PMS 1.43.1 is not working for some Arrow Lake CPUs.
See Hardware/GPU/Quicksync transcoding broken on Beta 1.43.1.10540 .
If it was working on an earlier release, you may need to fall back until Plex gets the kinks worked out.
Also, Plex is looking for people to help with testing. If interested, see https://forums.plex.tv/t/hardware-gpu-quicksync-transcoding-broken-on-beta-1-43-1-10540/937145/112 .
1 Like
Oh, okay, so leaving it the way it was working wasn’t an option? I’m happy to help—here’s the big tip: do it the way you did before; that’s how it worked!
Thanks for the Info bro…
No, unfortunately that doesn’t work either. It’s no big deal; I’ll just wait until it works again…