HEVC video is transcoding on Chromecast Ultra (continued from dead post)

Plex Players Streaming Devices
, ,
1

This is a continuation of BUG: Plex improperly forces transcoding HEVC content to chromecast ultra in android app

It’s 2021 and this still happens.

Don’t have exact media info at the moment (because it’s a Saturday night and I’m trying hard to not ruin family time by getting into debug mode).

cc @elan

2

Hi,

When HEVC videos are transconding for me it is often a problem with the subtitles. If you are using subtitels, is the file SRT?

3

There are no subtitles involved. If you look at the linked topic you’ll see that this is a widespread issue with Chromecast Ultra.

4

Just wanted to make sure. I have problemes my self so i know it is a problem, but often the subtitles are the problem and other times a restart of plex on the CC ultra is enough for it to work.
The last few days i have had other problem though. It would play correctly, but wouldn’t pull more bandwith than 5-8 Mpbs… But i think disabling UPnP on my router solved that.

5

Ok, so it seems like I’m not the first person who identify this problem but don’t know how to fix it.

My set up is plex server → mobile → chromecast ultra.

So when i play 4k content on my mobile (tried both andriod to ios) I can play it as “direct stream”/“Direct Play” with no lag. However when I try to stream it on my chromecast ultra - and it then tries to transcode to 4k H264, which causes significant lag/buffering.

Anyone know how to fix it?

Thanks

6

yes i posted this must have been years ago now, and forgive me i don’t hang out on these forums but i am back due to issues with the new’sh ccwgtv and plex.

but i modified the Chromecast.xml profile for my original chromecast and then more importantly the chromecast ultra, way back when and have been happy with it ever since.

7

This started working for me randomly, but broke again last night. Maybe there’s something specific about some media (which I haven’t been able to detect) that causes it to break.

8

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.