So, this has been irritating me for quite some time now. Everytime I grant access to a new user, they don’t know they have to manually set playback quality to max in settings. So my server has to transcode my high definition videos down to 720p and work harder and they miss out on 1080p+
So I have to call or text them and walk them through the process. It gets old.
I would like Plex to default all new installs to max/original quality, or have an option during initial setup to have this set. (I can instruct them to set max during the setup process)
I’m going to close this thread, since the topic already covered in the thread mentioned above. If you disagree send me a DM and I’ll re-open (click on my username, then Message).