Hitting "Optimize" for my 'TV Shows' Folder has made my files unreadable

Plex Media Server
1

Server Version#: Latest
Player Version#: Latest
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

My question is simple:

I hit the “Optimize” button for my HTPC Plex Server with a lifetime account.

Now many of my files in my ‘TV Shows’ folder will not play on neither my actual computer nor my TVs on the same WiFi.

Question: How can I get back to the exact same condition before I hit the “Optimize” button?

My AI research told me this is a known issue. WHY is PLEX still offering this as an option if it keeps messing up peoples library? I am seriously disappointed because I have spent SO many hours trying to make my PLEX server perfect and now it’s all ruined……

2

Which Optimize button?

Did you (a) optimize the database in Settings → Troubleshooting, (b) create optimized versions of your media, or (c) something else?

3

Not to get in the way of FordGuy’s debugging, but maybe your issue was fixed in the latest PMS beta?

4

Settings - [server name] - Manage - Optimized Versions
You can remove the optimized versions of each optimization job there.