Server Version#: Latest Player Version#: plex-web, maybe plex windows app <If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled> Holding down the left mouse button while scrubbing the film causes a server crash! If any user searches like this, the …

The server will be very busy for me as well, and at the same time it will become unreachable. It disconnects all users. Try it perhaps while the remote users are connecting! After that, it takes 5–10 minutes for it to recover on its own.

@n4mk You haven’t listed the server version or provided your PMS logs. Can you please enable debug logging , reproduce the issue, download your PMS logs, and share them here or to me?

Of course! Which log files do you need? Do they contain sensitive data about the users? The current server version is: 1.42.2.10156. Thx Edit: I sent it in private!

@n4mk What browser are you using? Are you connecting via app.plex.tv or through the bundled web app (ipAddress:32400/web)?

I always use the latest version of everything (Google Chrome 144.0.7559.110). As I said, any of my remote users can trigger a server crash by scrolling into a media element while holding down the left mouse button. After that, the connection to the server is interrupted for several minutes for ever…

And you’re able to reproduce this as well? So to reproduce the issue Play media Drag the seek head forward or back Bang! PMS crash Is this with any file or a specific file?

I can reproduce it anytime with any media, but I’d rather not because of the users. I can invite you to try it if you send an account name in private. You try it, and it kicks you out along with everyone else :slight_smile:

When it crashes is the process killed (PMS icon is no longer in the System Tray and no PMS process running in Task Manager)?

I might not be using the right word, sorry! The server doesn’t shut down, but you can’t do anything with it — it’s unreadable and unresponsive. Invited -

Holding down the left mouse button while scrubbing the film causes a server crash!

Plex Media Server

OttoKerner November 20, 2025, 8:03pm 2

I’ve tried this on my server. It’s not really crashing. The server is just very busy for quite a while.
It will get accessible again after a few minutes.

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Holding down the left mouse button while scrubbing the film causes a server crash!

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