After downloading the latest commit, I found that the PMS Library section for personal media no longer works and receives the error "trailers not available"
I think it could be related to the new movie pre play screen as i noted this in the terminal input when selecting a personal video file.
The settings for the home movie section in PMS are Scanner: Plex Video Files Scanner and Agent: Personal Media.
Once i changed the setting to that for TV shows the file plays perfectly.
This was all working ok using a commit i downloaded yesterday.
ATV2 or ATV3?: ATV2
Your ATV firmware version: 5.2
The DNS server set on the ATV: Set to my Mac IP Address 1.11
The device and operating system (including version number) that PlexConnect is installed on: Mac with Mountain Lion
The local IP address of the device that PlexConnect is installed on: Same as ATV DNS server address 1.11
The device and operating system (including version number) that the Plex media server (PMS) is installed on: Mac with Mountain Lion
The local IP address of the device that the Plex media server (PMS) is installed on: 1.11
Where your media is stored (e.g. internal drive) External Drive
The PlexConnect version number (or if using Github source then a time and date of download; look at the creation date of the folder): 28/5 20:20 Atlantic Time
Is this issue not perceived to be a problem as there are no replies. Possibly the description doesnt do it justice.
To explain further to see if that helps.
I use personal video section of Plex Media Server to access films or tv shows that I dont want to keep so i dont want them added to the TV or Film section of the library.
Up to the commit I downloaded yesterday and in fact the download I just completed these files will not play. Now I know its not the files as when I do put them say into the TV section they play no problem at all just like all other files.
I I go back to a commit I downloaded a week ago the play in the personal video section with no problem at all.
Please have a look at this and if you need more info let me know. I have posted below the full output from terminal up to the point where I receive the trailers not available error.
It is not being ignored, just bear in mind differing time zones, people's work patterns and that today work on user selectable subs was being focused on along with some other bugs.
Thanks for posting the detailed info along with logs though, it does really help compared to someone who just posts along the lines of "it doesn't work for me" and someone will get to it.
It is not being ignored, just bear in mind differing time zones, people's work patterns and that today work on user selectable subs was being focused on along with some other bugs.
Thanks for posting the detailed info along with logs though, it does really help compared to someone who just posts along the lines of "it doesn't work for me" and someone will get to it.
Thanks for having a look at this I didnt think it was being ignored, I was starting to think it must have been something I had done.
I have found that pressing the play button rather than select allows personal media to be played as this bypasses the pre play screen which appears to be causing the problem. This is an easy fix until the problem has been resolved.
I have found that pressing the play button rather than select allows personal media to be played as this bypasses the pre play screen which appears to be causing the problem. This is an easy fix until the problem has been resolved.
Yes, this is a known issue, home movies don't have actor/director/producer or genre information so the moreInfo section of the PrePlay screen fails. As you have discovered pressing Play rather than Select is a quick workaround until it's fixed.