How do I access my server when WAN is offline?

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I have Plex server on my desktop computer, and I am accessing Plex on my nVidia shield in my same network… But I don’t know how to add my shield as a trusted device to my server, so that it does not need to go via WAN all the time?

Assuming you just mean for authorization purposes… In the web UI, navigate to Settings -> Network and click Show Advanced. Configure “List of IP addresses and networks allowed without auth” to include the IP address of your Shield; or just whitelist your entire LAN. More information about the setting can be found here:
https://support.plex.tv/articles/200430283-network/

If you mean that streaming traffic is egressing your local network, that’s a different issue entirely and could be caused by a number of things. But most likely the topology of your network (double-NAT).

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Thanks! But when I add my Shield IP as a whitelist for authorization purposes, does it also mean that my movies are played over LAN? The way I picture it in my head is that it is streamed over WAN when it’s not whitelisted?

Also, how do I whitelist my entire LAN? Do I add the router IP instead of Shield IP to that field? :slight_smile:

If your clients are on the same LAN as the server your streamed content should never hit the Internet, even if not listed in this field. It just affects authorization.

To whitelist your entire LAN, list its network and prefix; for example:
192.168.1.0/24
Or you can use the subnet mask:
192.168.1.0/255.255.255.0

More information can be found in the document I linked above.

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