How do I get support?

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How do I get support when Plex is not working. I have Plex Pass and pay yearly but apparently that does not include any kind of support. My Plex server is on a Server 2012 R2 server. It started with ‘Server settings unavailable’. Now I cannot access the server from my home network even though the server is running when I RDP into the 2012 R2 server. I have posted the issue to the forum but to no avail. Please, please, please how do I get support? I have a LOT of stuff on my Plex and it would cost a ton of money to shift to another solution but that seems to be the only way out if I don’t find some kind of qualified support.

A post was merged into an existing topic: Server settings unavailable