I was running PM4K earlier this year on my Firestick 4K Max and it ran really well most of the time. Although I doubt Kodi would run very well on the lower end Firesticks.
Weâve been pleading for one for over a year. Unfortunately Plex is now more interested in advertising money than customer satisfaction and retention.
It does surprisingly well!
Jupp, use PlexKodiConnect and ANY Kodi skin. Iâm using Arctic Fuse 3, pretty slick: https://forum.kodi.tv/showthread.php?tid=383722
I couldnât stand it and sideloaded the old version of the app onto my firestick. Works straight away and is much better. Disgraceful we are forced to do so though
I understand the frustration being expressed here, but youâd be better served to use the new experience app. Report itâs failings in a constructive manner (not just âI hate itâ), and provide as much detail as possible.
Plex has made continual improvements to the apps where theyâve been rolled out already (iOS and Android mobile, tvOS for Apple TV, and Roku). Theyâll likely do the same here.
But realistically, I wouldnât expect them to roll back the interface at this point.
There are several things you can do to make the app more easily navigable (selecting favorite libraries, ordering them by usage, setting a default view, disabling unused online services, etcâŠ). Plex should probably create a document to describe all that; Iâm really not sure why they havenât at this point.
Who pays me for this? I did not agree to participate in a beta program. Me and my family, we are customers and we are consumers. Our precious time is not to be gained for free.
As our whole media universe is centered around various FireTVs and our own PMS, I shout out to everybody: Stay away from this update as long as you can.
If you @pshanew want to share your bad experiences with FireTVâs new Plex experience, feel free to do so. As is everybody else⊠but donât expect people to do likewise. Customers just walk away. 'Nough said.
I will install Plezy tomorrow in order to give this a try. I just checked out the desktop version and it seems to be snappy and functional.
If we do that change, youâll probably never again see us using another of the official player apps.
Symphony (for music) is already installed where it is possible.
IOS users have been reporting excessive battery usage and heat generated by the Plex iOS app since (checks notesâŠ) the app was released, and it still hasnât been fixed yet. You realize thatâs been a whole YEAR ago now? A year!
How long do you think is an acceptable length of time for someone to put up with broken apps they never asked to be changed to start with while they wait for the company to fix them?
Also, I must point out that Plex did not offer any sort of beta program for the Fire TV app. They did for the Roku, the are for Apple tvOS, they didnât even need a special âbeta channelâ in this case. They could have just made the apk available for people to side load if they wanted to try it. That way they could have collected valuable information like âthis app runs like a dogâ before rolling it out.
I got the new Firestick PLEX UI yesterday. It is utterly devoid of navigation logic. It is convoluted and the new layout makes no sense. The previous version was much easier to use.
I agree, to an extent. Thank you both for sharing your perspectives.
Everyone has reported the new UIs failings since it was in beta for Roku. Constructively and not.
And then the small but vocal âstop whiningâ crew turn up to throw in their 2 pence and support it.
Yep. I have seen far more complaints than support. Itâs baffling that this is the hill Plex wants to die on.
You wanna know why I bought lifetime plex? Because it worked great, the way I wanted it to. Itâs was smooth and reliable. You know know what this update is? None of that. If I start looking for a new player, Iâm all out here. This is a fail, undo it.
Give us back the old app! this one sucks!
New app 2026 is somehow more dogsh*t than the previous one.
I still canât believe the absolute insanity the UX design decisions of removing the next and back buttons. Itâs obviously a downgrade, and Iâm highly suspicious someone is asking AI for advice too much.
Is anyone from Plex actually reading feedback like this? This thread has over 650 views and itâs only one of many threads criticizing the new experience. Someone is clearly reading these posts and looking for answers. Ignoring negative feedback is not a good business practice. Doing right by your customers however is, but it seems Plex has completely forgotten that.
Not as many as you might remember. They removed/hid this thread about the Roku app:
https://forums.plex.tv/t/new-ui-is-an-awful-experience/931048/
Over 730 replies at the time and I was in the middle of a convo with someone when they removed it. I still got their last reply to me thanks to Discourse emailing replies on topics. Literally went to bed after writing to them and when I woke up the next day it was gone.
Wow, I wondered why that thread suddenly went quiet. Shame on you, Plex, Shame.
Came to ask about changes to watchlists, but saw this thread and it sidetracked me a bit.
All I can say is that Plex has a master plan, I donât think we know what it is. But it really does feel like itâs slowly moving away from what I want Plex to do.
Seems like itâs slowly turning into a streaming platform thatâs going to become more about content Plex wants you to see and less about the content I host.
Iâve even started looking at ways to replace the player, but at some point am I just going to dump Plex? I hope not, I donât feel like spending the time on something else.
oh, man and as I was clicking around watchlists as writing this to spot check new behavior I clicked on a movie I host, and âa sourceâ is now Plex on demand. Ugh, why would I want to pay for it if I already have it.
I guess their plan is apparent.
I canât figure out WTF Plexâs master plan isâŠmany people have said they want to get rid of the self-hosted users, but they continue to make plenty of changes to PMS, which wouldnât be needed at all if they just switched over to their streaming-only content.
But the changes they have been making to the client apps have been horrible (at least in regards to the UI/UX).
I have been actively testing Plezy - both on Windows (I watch while I work), and also on tvOS and IOS. In the short amount of time itâs been available, I think it runs circles around the Plex native app, at least for IOS. tvOS is beta in Testflight and still has a few issues, but is looking pretty good already. The nicest thing is none of the Plex hosted content is there lol!
