Plex keeps firing off notifications promoting the TV service. I’ve attached screenshots that show everything is disabled. This basically breaks Apple’s rules with regards to promotional notifications too, as I haven’t explicitly consented to these.
Can someone from Plex confirm this is the intended behaviour?
Yes and no. Yes because the app is now completely silenced after I’ve tried disabling everything, and no because they’re breaking the App Store guidelines by not letting me opt-out of these.
What I mean is that this type of notification should be an option within Plex. As it stands they’re holding a few features I used to use hostage so they can push me their promotional crap I don’t care about.
So yes, I found the setting. No, this is not the way I should have to do this.
The notifications for those settings on android only seem to get delivered inside the Plex app itself
I don’t have notifications for Plex blocked in the phone settings and I still get no notifications delivered to the home screen at all
I wouldn’t even know how to enable those if I wanted them (I DON’T)
Maybe I denied access for those when I installed the app and don’t recall
It sounds to me like you did give permission to have notifications delivered to the home screen you just though you could pick and choose which ones you got
If you let one notification through it leaves the tunnel open for whatever notifications the app wants to send
While this is irritating I think this is a standard practice and not exclusive to just Plex
Looking for a Plex employee to confirm whether this is intended behaviour.
Basically I’m being inundated with these promotional notifications about the TV service I couldn’t care less about, and have no way to disable them. The only way to remove them is to disable notifications entirely, which strips away a bunch of other features I actually enjoy using.
I’d like to at least get an acknowledgement that this is the intended behaviour, or a way to get a refund from the lifetime pass I purchased last month, seen as this app is more annoying than useful right now.
Screenshot of my notification settings, and the latest culprit below:
I wonder where this ad is actually coming from?
It’s obviously an ad for Plex, trying to get you to try it. It doesn’t seem like the type of ad that would come from the Plex app.
Why would Plex try to get existing users to try Plex?