How do I talk to someone on a phone? Lifetime member and having issues loading media server? Such BS

Keep being sent to Get Plex Media Server on Chrome and nothing ever comes up after I download it! What is going on?! This is so dang frustrating!

Server Version#:
Player Version#:
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

I assume you’re setting up a new server?
In order to complete the setup you need to open your Plex Media Server through its local IP.

If you’re on the same device… open http://127.0.0.1:32400/web in your browser. If you’re on a different machine inside your home network, use http://[PMS IP address]:32400/web instead. This will bring up a wizard/dialog where you can name your server and link it to your Plex account (as well as creating your first libraries).

Once you “claimed” your server (=linked it to your Plex account), you’ll also be able to access it from other Plex apps or via http://app.plex.tv/desktop.

https://support.plex.tv/articles/200288586-installation/

My issue is I download the server but every time I go to pull up the + Your Media it asks for me GET PLEX MEDIA SERVER. I never have the option to create a name for the library or add anything to the library. It always takes me to GET PLEX MEDIA SERVER. I’m on a new MS 365 HP Laptop if that helps

Are you accessing the newly installed server from within the same subnet (or the same machine), using the bundled web app (e.g. http://127.0.0.1:32400/web while in the same machine)?

Did you previously run a version of PMS on that machine with a different Plex account?

This is what I get when I go to Your Media after I have downloaded Plex Media Server

I‘m not doubting it.
I guess this implies you’re running the server on the same machine from where you’re trying to access it via the web app.

Still not answering any of my questions. Without that, we’ll be guessing…

Well I save my library to an external hard drive if that helps

I uninstalled it this morning then reinstalled on my d drive and went to open it and nothing came up .

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