How do so many mis labeled movies happen?

General Discussions
1

As a quick example -

Movies/Blue Exorcist The Movie (2012)/Blue Exorcist The Movie (2012) - [Bluray-1080p].mkv
Movies/The Terminator (1984)/The Terminator (1984) - [Remux-1080p].mkv

Both got mapped to The Terminator (1984) How is this possible? Is it possible to fix this automated matching process? Any settings I can change so this doesn’t happen? I have like ~100 movies like this I have to manually fix.

2

Do you have .nfo files in these folders?
Check them for correct IMDb ID numbers

Do you have .nfo files in the parent folder Movies?
Remove them.

Afterwards perform the The Plex Dance ™ with the mismatched items.

If you also have .mp4 files, I recommend you to perform this configuration change:

3

All mkv.

No nfo files for any movies. But how is that matching so poor? I don’t understand why that is rated as 100 for the plex matching system.

4

Are you downloading/ripping directly into the folder which is “watched” by Plex?

5

No, not at all there are never any partials in the folders watched by plex. Files are moved after complete. (Correctly moved, not a copy/move with ~partial)

But also, plex doesn’t “watch” folders, I trigger all scans manually.

6

Then I have no idea about the reason.

  1. activate debug logging (not ‘verbose’!)
  2. quit Plex Server
  3. wait 1 minute
  4. start Plex Server
  5. wait 2 minutes
  6. perform the Plex Dance with one movie
  7. wait 3 minutes
  8. fetch log files and attach them here
7

Because - PLEX!!!

I have this happen on two different instances of Plex, both watching the same folders, both using the same agents, in the same order. Local Media Assets is at the very bottom of the list and is unchecked.
One will match correctly, the other wrong. Never the same one matching incorrectly.
I have no .nfo files, I rip all my own stuff.

8

Plex Media Server Logs_2019-06-03_10-35-04.zip (1.7 MB)

Here are the logs

9

which movie was it?

10

I attached logs for a movie I did it with. You can reproduce yourself, just rename any file you have to the below paths, create a library pointing to a Movie directory with the following 2 movies -

Movies\Into the Wild (2007)\Into the Wild (2007) - [Remux-1080p].mkv
Movies\Supertramp - Live in Paris '79 (2012)\Supertramp Live in Paris '79 (2012) - [DVD].avi

Both get matched to -> Into the Wild (2007).

I reproduced this on multiple plex servers on multiple different machines.

11

The second one is not a “movie”. It will always be mismatched, unless you pick TheMovieDatabase as the default metadata agent for your movie library.

12

Would there be any reason not to set my library to TheMovieDB? As all my movies are named via TheMovieDB (Radarr)

13

Or what about

Movies/W. (2008)/W. (2008) - [Remux-1080p].mkv
Movies/W.C. Fields and Me (1976)/W.C. Fields and Me (1976) - [DVD].avi

Both are movies. Both get matched to W. (2008)

14

It’s a different metadata agent, which is not as configurable as the ‘Plex Movie’ agent.

Re: your log files.
I see you were adding both files at once.
Plex was thinking that both files were the same movie, because their checksum (hash) was the same.
Are you trying this with 2 actually different files?
Or did you just copy the first file and renamed it?

How about adding them separately?

15

Changed hash so they are different hashes.

Added first movie, waited for that to scan in, then added second movie. Same result

Attached logs .Plex Media Server Logs_2019-06-03_11-03-04.zip (1.7 MB)

16

You are still using Plex Movie. The Supertramp video will not match or match wrong with that because it is not a movie.

17

Don’t think 100%. I do believe 80%(maybe 85%, can’t remember) is all Plex needs to make a match

18

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