I have some random home videos that play upside down. Not all but some. Odd thing is, the snapshot is the correct orientation so everything looks fine but once you actually play it, it’s flipped. Found a couple of threads about this but they are really old or older and closed but seemed to have d…

Sorry, you’re right. It’s a photo library. Videos are taken on a phone, have the correct orientation on Plex Android mobile, PMP, Plex for Windows and Plex Web, but not Plex for Android TV (on a Sony TV - not sure how significant this bit is).

[image] BigWheel: ndroid ap Thanks BigWheel, they are videos I made with my phone. I tried going to the gear and changing the video quality, same issue. They play fine on my PC with the installable Plex app while playing direct. The thing that really gets me is preview frame/snapshot is th…

The preview image/snapshot would be made by the server not the Android app. I think it has something to do with the player on the Android app specifically. Can I ask what brand/model phone you have? I’m hoping one of our Android Devs or QA folks have one to reproduce since I have not seen that fro…

I have a Galaxy S10. I understand about the snap being made by the server which is all the more reason it’s perPLEXing (see what I did there?). The Sony TV is Android 8.0 with the play store app installed. I need to test one of my Firestick’s on another TV to see if it’s the same.

I have a galaxy s10 as well. My s7 worked fine. Windows 10 with Plex plays fine but Fire TV Stick 4k plays upside down. If I did it right, forcing transcoding did not fix it.

Hi All, I have been facing same issue with the the movies that I have recorded on mobile phone and when viewing them in Android TV. a) My TV app has version 7.30.2. Some of the videos that I captured on my DSLR seems OK. b) When viewing same movies on my laptop using windows plex - they seems OK. …

I can confirm that. I use fire TV stick (4k) with installed Plex app from Amazon store. My videos taken with my phone are all upside down or videos which are not in landscape are squeezed and not playable. Tested with two phones and two formats x264 and x265 On Plex for Android or windows I have no …

I can also confirm that I’m experiencing this bug with the Plex app on firestick 4k. Home videos (some but not all) are displayed upside down, or have been filmed in landscape but rotated on the screen and squeezed into landscape. Very strange. Only started recently and it’s doing it with videos tha…

Just to update on this. I’ve found that reducing the H264 maximum level ‘fixed’ the issue but obviously is transcoding everything. I went down to 1.1 and it worked up to 3.2, but when I tried 4.0 (the level of the video) it went back to direct play and the video was flipped again. I’ve gone into adv…

How movies playing upside down

General Discussions

basilh March 12, 2020, 3:07am 13

The issue has been resolved in the Android mobile 7.30.0.16082-beta as described here.

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Home Video rotation when being played on Android App Plex Players android-mobile-legacy , android-tv , photos-app	49	1158	March 20, 2026
[BUG] Plex Photos Android TV beta - Video Orientation Issue Player Betas android-tv-beta	40	2059	October 10, 2021
Some Videos Now Play Upside Down Plex Media Server server-windows , chromecast , player-windows	12	612	June 28, 2024
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Fire TV Cube & Android Phone showing videos in wrong orientation Plex Players server-synology , android-mobile-legacy , fire-tv	3	95	September 15, 2023

How movies playing upside down

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