I have some random home videos that play upside down. Not all but some. Odd thing is, the snapshot is the correct orientation so everything looks fine but once you actually play it, it’s flipped. Found a couple of threads about this but they are really old or older and closed but seemed to have d…

Update to my own issue. My Windows desktop app plays them correctly but not my Sony Android TV… Weird

Are they videos you made with your phone? I think there is orientation data in them that Android TV might be picking up on direct play. If you force them to transcode ( you can lower quality to force it) does it play the correct way in Android TV?

[image] BigWheel: If you force them to transcode ( you can lower quality to force it) does it play the correct way in Android TV? I’m unclear on how you do this? There isn’t an option when playing the video on the Sony TV to change this. I’ve been tracking this issue in the beta program here . …

If that is our Android app while playing bring up the controller and there shoudl be a gear menu to change playback settings such as quality, subtitles, etc

[image] BigWheel: there shoudl be a gear menu to change playback settings such as quality, subtitles, etc True for Movies, TV Shows and Other Videos, but does not appear to apply for Other Videos Photo libraries. [IMG_20200129_125409]

You sure that is not a photo library? photo libraries are much more limited.

Sorry, you’re right. It’s a photo library. Videos are taken on a phone, have the correct orientation on Plex Android mobile, PMP, Plex for Windows and Plex Web, but not Plex for Android TV (on a Sony TV - not sure how significant this bit is).

[image] BigWheel: ndroid ap Thanks BigWheel, they are videos I made with my phone. I tried going to the gear and changing the video quality, same issue. They play fine on my PC with the installable Plex app while playing direct. The thing that really gets me is preview frame/snapshot is th…

The preview image/snapshot would be made by the server not the Android app. I think it has something to do with the player on the Android app specifically. Can I ask what brand/model phone you have? I’m hoping one of our Android Devs or QA folks have one to reproduce since I have not seen that fro…

I have a Galaxy S10. I understand about the snap being made by the server which is all the more reason it’s perPLEXing (see what I did there?). The Sony TV is Android 8.0 with the play store app installed. I need to test one of my Firestick’s on another TV to see if it’s the same.

How movies playing upside down

General Discussions

basilh January 29, 2020, 4:46am 4

I’m unclear on how you do this? There isn’t an option when playing the video on the Sony TV to change this. I’ve been tracking this issue in the beta program here.

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How movies playing upside down

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