I have a long flight coming up in fifteen minutes. I prepared by paying for plex pass lifetime and syncing films to my phone.
However I can’t watch them. Downloads and sync in the plex app shows “synced items”. However when I select them it just goes to a screen saying “synced from server” and “sync options” with a bunch of bit rates. There is no way to play the actual file.
I have cleared and downloaded again. In fact I have now wasted all my overseas mobile data syncing two copies of a movie but neither will play when offline.
It is clearly saying the file is synced. And it is using up space on my phone. But then when I go to the synced items the library is empty.
So after a long flight with no entertainment, does anyone have a way to make Downloads and Sync work? I don’t get why people would pay for Plex Pass when this doesn’t even work.
Personally I haven’t had any issues with downloading media to my mobile (iOS). There’s a dedicated thread discussing potential hiccups/glitches preventing downloads from working – though from what I saw most of the reported issues were about the download part itself not working… not downloaded media not being available.