How to change account owner on a Plex Media Server

General Discussions
1

I installed a Plex Media Server for a friend on his Ubuntu computer. Since he didn’t have a Plex account, to quickly get it up, configured and running, I used my Plex account to get everything started.

Now in showing him how to use the server, I showed him how to create his Plex account so that he can have full access to his server. However, he can’t log into his server with his account. The server is only accessible via my account, which we will not be sharing. Since it’s his machine and his home, it’s my intentions to change everything over to him.

I spent a lot of time organizing the media files and hope that there is a procedure to unregister (or unassociated my account name with his Media Server ) and continue the server under his Plex account.

This is similar to what I do when I install a fresh OS onto a person’s computer. I create a temporary user account, such as Owner and when I turn to a computer over to the client, I change everything over to his own preferred username and password.

I’m sure I could just purge the Plex Server installation and reinstall it fresh. But I’m hoping there is an official and less brute method for this.

Thanks in advance for any suggestions or comments on this.

– L. James

–
L. D. James
ljames@apollo3.com
www.apollo3.com/~ljames

2

This procedure should achieve what you’re after:
https://support.plex.tv/hc/en-us/articles/204281528-Why-am-I-locked-out-of-Server-Settings-and-how-do-I-get-in-

3

@OttoKerner said:
This procedure should achieve what you’re after:
https://support.plex.tv/hc/en-us/articles/204281528-Why-am-I-locked-out-of-Server-Settings-and-how-do-I-get-in-

Thanks. I had been using that page for a couple of days and couldn’t get it working. I looked and it and followed the steps closer after your link and finally, everything clicks.

It works like a charm.

Basically it’s:

Edit the Preferences.xml file and remove the registered keys pairs:

PlexOnlineHome="1"
PlexOnlineMail="jane@example.com"
PlexOnlineToken="-----------------------------"
PlexOnlineUsername="ExampleUser"

One of the biggest problems I was, it appears you have to use the local server app client to claim the server. Trying to do it from the address in a web browser wasn’t working.

I thought I’d include these details that I had missed, to this thread. It might help others having similar confusions.

– L. James

–
L. D. James
ljames@apollo3.com
www.apollo3.com/~ljames

4

@apollothethird said:
PlexOnlineToken=“-----------------------------”

Never, ever post your PlexTokens.
They are as good as a key to your server.

5

@OttoKerner said:

@apollothethird said:
PlexOnlineToken=“-----------------------------”

Never, ever post your PlexTokens.
They are as good as a key to your server.

Thanks!

– L. James

–
L. D. James
ljames@apollo3.com
www.apollo3.com/~ljames