How to get photo library to display in folders?

Does not seem to be possible anymore on web or Android app using latest plex server and Android app version as of this date.

All our photos are arranged into dated sub-folders of a parent folder on the filesystem. We added the parent folder to a photos library with a description for ease of management across a range of platforms, eg “Operation Photos” > “2011-01-01 Operation Solar Stella” and yet there are no folders displayed in photos libraries that we can identify when selecting the folder view option. In fact, all that happens is every single photo is displayed in dated order.

We have tried all selectable options with no such folder view.

Does anyone know ow if there’s an option I need to select to re-enable folder view as it was or if this is broken how to fix it?

Could not find a way of contact support.