Server Version#: Version 4.12.3
Player Version#: N/A
This happens very infrequently but, on occasion, Plex will automatically and without warning, refresh my entire library, blowing away custom metadata on a huge scale. I think it has happened 3 times now and this last time I just can’t bring myself to re-do it without figuring this out.
My libraries live on a Synology NAS running DSM 6.2.2-24922 Update 4
When this happens I am not able to find any indication of a problem or a reason for the refresh. I can’t find any setting that seems related. I do have “Scan my library automatically” and “Run a partial scan when changes are detected” enabled, but neither should involve a metadata refresh.
Has anyone experienced this? I am assuming something is happening on the NAS side that is triggering this but I can’t for the life of me find what it could be.