Basic Plex Server, running on Windows 11. Lately my MOVIES library is starting to show a movie screenshot of that movie for it’s poster art. Basically a random picture from the movie, which could be anything. How would I refresh that metadata to start changing them from a ugly screenshot from the movie to the nice color artwork. I’m guessing it has something to do with the AGENTS. I just don’t want to clicking on functions that are not needed or would take hours upon hours to complete. Thank you, I appreciate the guidance.
Not exactly sure what you experience and if refreshing metadata will fix this.
You should be able to trigger a refresh from an individual item’s context menu (no need to refresh the entire library).
Thanks for replying. I think the issue is every time in settings I select AGENTS is always reverts back to PERSONAL MEDIA and unchecks THE MOVIE DATABASE. I want the metadata to be pulled from TMD, not personal. I assume that is what controls what kind of metadata is grabbed. I wish it would just stick on the settings I selected. The Movie Database, and NOT personal media.
What exactly have you configured as agent in the advanced options of that library?
From the library’s context menu: ⋮ > Manage Library > Edit... → Advanced > Agent?
I assume this is an actual Movie library – not an Other Video type one?
I just checked and it did refresh the artwork and finally started to use real poster art and not just images from the media file. I went here and made changes to make sure it was on The Movie Database. Few days later I’m sure The Movie Database will be unselected for some reason.
