How to to connect to 2 Media Servers

Plex Media Server
1

Hello,

I have a plex media server on Synology working perfectly fine.

I can see it & manage it from the Plex app on my mac.

I bought a UGREEN NAS, duplicated all my media library there, installed PLEX via Docker.

I struggle to see connnext this new & 2 Media server in my plex account.

I tried to claim the server, added the code in Docker setting, was working for a few days and then the librairies were not working & server not accessible.

What is the process to follow to be able to manage & see both servers from my single PLEX account in a plex client on my MAC?

2

I run a number of servers Ubuntu and windows..

Also a few NAS units for media storage

Each PMS has it’s own name and IP address

Once you claim the PMS its associated with your account.

In the web App they show on the left side with their libraries listed under each of them.

3

Thxs for your reply.

I think i understand that, and at some point i saw my 2 PMS on the left side on the web app yes, but then couln’t connect to the server, so i removed it and now am trying to reclaim it somehow (adding the claim code, in the Docker container settings), but without sucess.

What i struggle to understand is when i connect via this URL: http://[Your_Server_IP]:32400/web with my 2nd PMS (UGREEN IP address), i connect to the web app, but i see my 1st PMS (Synology IP address), and don’t see anything related to claim or manage the 2nd which is confusing me.

4

After you connect, click on the wrench and look closely at the server name in left column. You can click on it to switch between servers.

5

OK yes i understand that.

But it’s not linked to my plex account right now and i struggle to find a way to do this / claim it.

Is it about:

  1. go to plex.tv/claim, get the code, valid for 4mn
  2. Adding it to the docker container in the plex_claim section
  3. go to the plex web app
  4. unlog
  5. relog
  6. and then i can accept to link this new PMS to my plex account
  7. and then it appears indeed on the left column in the setting section?
6

There is a limit to how many times you can try and claim a server before it gets locked out.

Stop the docker and navigate to the /config directory, you should be able to traverse into the Logs directory “Library/Application Support/Plex Media Server/Logs” and at a minimum look at the “Plex Media Server.log” and see what is going on. You may have to zip up the contents and post here.

Leave the docker stopped for at least 2 hours before you try again. Servers are tied to the account so I don’t understand why you are logging out and back in. Start with a browser in incognito/private mode to be sure no addins or saved tokens are loaded.

Alternatively you can try to use this utility to claim the server: GitHub - ChuckPa/UserCredentialReset: User Credential Reset utility for Plex

7

Ok, you are dealing with docker there are a few pain points. Is the container set to bridge mode for networking? What IP does that container have? Can you access that IP directly?

8

Allright

Problem solved!

Thing is, i copied all the confi data from PMS 1 to PMS 2 and … the preferences.xml file changed, and so PMS 2 changed his name to PMS 1 so super confusing, it was there but not under its intended name.

I deleted the preferences.xml file from NAS 2

I removed everything from the Authorized device

I reclaimed both PMS

And now all good.

Thanks everyone