I have a static ip and every time I try to sign in, I get a message saying that my IP address is temporarily blocked (I even had to use a cell phone with WiFi turned off to log into this forum so that I could post this)!!!
I’ve already waited a couple of hours and it’s still not working. There isn’t even a message to let me know how long this ridiculous block will last!
As a Plex Pass user, this is really unacceptable. I understand the desire to prevent malicious activities, but there needs to be a way for a user to validate himself!!! (As it is, I got an email about a locked account which I clicked and validated—which is an acceptable precaution—but then why the block now?!)
Side note: this came because I have been trying to log into Plex for Apple TV a number of times with no luck. I have been using my user and password (the same ones I just used right now to log in!) and it kept telling me incorrect password. That was incredibly frustrating to begin with, but this is now just a whole new level of frustrating.
Again, there needs to be a way for a paid user to unblock his ip address, or at the very least to easily get in touch with support in cases like this.
