Hue Bridge disables Plex Media Server Remote Access

Plex Media Server Remote Access
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1

Hi, I have been running my Plex Media Server on a Synology DS1019+ just fine for over a year. Well, I say just fine but I needed a very quick crash course on how to set up port-forwarding and what that meant. As well as getting a static IPv4 address from my ISP.

But then i bought a Phillips Hue Bridge and some lights a few months ago, and as soon as I connected them to my router, I could no longer access my Plex Media Server remotely. When I unplugged the Hue Bridge from my router and enabled remo

plex_remote_access
plex_remote_access943×530 53.8 KB

te access in the Plex settings again, it worked just fine.
So there is some sort of conflict between the Hue Bridge and either my Synology DS1019+ or Plex Media Server and the ports I selected.
For port-forwarding I just used the standard; forwarding from 32400 to 32401 (see attached image).

I have no idea what to do now. i had a look around and came across things like double NAT but that seemed to be related to multiple routes. I couldn’t find a fix for my issue.

Would greatly appreciate any help.

Server Version#: 1.28.2.6151
Player Version#: 1.54.2.3267
Plex Web Version#: Version 4.87.2

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The Hue Bridge is a peer device. What you’re describing sounds like a forwarding conflict. I have the Hue working here with 4 different PMS servers (main + 3 testing) without conflict.

Screenshot from 2022-09-23 03-01-25

If you have a DHCP server, I would reserve a known, non-conflicting, IP address for it. (The MAC address is on the bottom of the device).

I assigned one well out of the way from my normal devices.

	00:16:3e:b9:27:26	192.168.0.85	homebridge
3

Hi ChuckPa,
Thank you so much for the advice. I followed your instructions and it is working! Perfect.
I will now read more about peer devices, how they are assigned addresses - and a lot more about network conflict resolution.
Thank you so much for your help.