I am using the package version of PMS (installed directly via SPK from Plex website, not from package centre). According to this post, hardware transcoding with tone mapping works. However, in my testing, any files with HDR make my Synology choke, its clearly using CPU and not the HW trancoding. To…

Hardware accelerated transcoding is broken on devices with Celeron CPUs. For now, fall back to 1.32.1.6999. [image] Hardware Transcoding issues - ApolloLake & GeminiLake CPUs NAS & Devices I know someone will ask slight_smile rofl Synlogy QNAP …

Which Synology do you have ? Did you enable HW transcoding (if your NAS supports it) in Settings - Server - Transcoder - Show Advanced?

I have a DS920+, HW transcoding is enabled.

Please help me by grabbing a fresh set of logs which capture HW failure. (No subtitles please) I’ll write it up and notify the Engineer. This is a GeminiLake CPU. We just fixed the regression in the ApolloLake CPUs.

Is there a way I can directly send this to you?

Does this mean the release on the 19th June won’t fix it for my machine?

Unknown. That’s what I hope your logs will tell me. I know what we did for the ApolloLake. depending on what I find, i might have an immediate workardound

To those following along: @imran0 has run a few tests. In those tests, the GeminiLake is HW transcoding and tonemapping to 8-bit The next step is to test using a simple plex/web browser (remove android from the loop)

I can confirm today that I noticed that Hardware Encoding isn’t working on Synology NAS DS1019+ Used to work flawlessly, I did download the version mentioned above but feel a little nervous uninstalling current version in case I lose all libraries etc… I have Plex server installed via Synology, an…

@Simon_rb On DSM 6, you can always safely uninstall without loss of server info On DSM 7, the default (first) radio button, is “uninstall only” (it also keeps all your server info. This is the same behavior as DSM 6 and why it’s the default. It will erase your server info ONLY when you clic…

HW Trancoding with Tone Mapping not working?

Plex Media Server

ChuckPa June 16, 2023, 2:27pm 20

Ummm, Maybe you could read the FAQ? Just sayin’

As for the interface, perhaps sell the Syno and purchase something else ?

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HW Trancoding with Tone Mapping not working?

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