Server Version#: 1.25.2.5319
Player Version#: Plex Web 4.66.1
OS Version#: TrueNas Core 22.02 RC2
Hardware: 2xE5-2650 v2, 128GB ram, Quadro P1000
Plex running in k8s container (official from TrueNas repo) on NVMe storage, transcode directory on NVMe, source files on ZFS pool.
I’m having a strange issue with hardware transcoding.
When client is using web player (Chromium based browser - Chrome, Edge, other browsers not tested) if they change quality during playback the playback will stop, transcode will fail, there will be a ton of GET 404 errors in the log and the user will be stuck looking at a spinning circle until they stop the playback.
If user sets quality using web player quality options before playing the video - everything works. HW transcoding as expected.
If user is on Andorid TV app - everything works including changing the quality during playback.
If user is on iOS app - everything works including changing the quality during playback.
If user is on TV (WebOS tested) app - everything works including changing the quality during playback.
If HW transcoding is disabled - everything works including changing the quality during playback even in web player.
So the only scenario that gives me issues is changing quality during playback in Web Player with HW transcoding enabled. Any other combination works as expected so it does not look like an issue with my setup. Anyone else encountered this? I googled a bit but was not able to find anyone with the same exact issue.