HW transcoding not working

Plex Media Server Plex Pass Betas
1

Server Version#: Plex Media Server v1.41.4.9399
Player Version#: Web Version 4.144.1 - other players have same issue

Windows Server 2025 OS
CPU: Intel i7 8700 - iGPU HD 630 for transcoding

HW transcoding seems to fail in both 1.41.4.XXXX beta versions.
When i roll back to 1.41.3.9314 HW transcoding works again.
I have tried enabling & disabling the new HEVC transcoding, no difference.
iGPU drivers have been updated.

Logs at the time of the crash below. & zip attached
Plex Media Server Logs_2025-01-23_19-41-14.zip (388.5 KB)

If there is anything more i can do, let me know.

Jan 23, 2025 19:35:08.258 [25272] ERROR - [Req#2bd/Transcode/ceyr0vsylitsd024mk2lf7da/adc6929a-1513-4f90-a070-7f996ddfd4d0] [AVHWFramesContext @ 000001aac4fb7ec0] Could not create the texture (8007000e)
Jan 23, 2025 19:35:08.258 [25272] ERROR - [Req#2c4/Transcode/ceyr0vsylitsd024mk2lf7da/adc6929a-1513-4f90-a070-7f996ddfd4d0] [h264 @ 000001aac082da40] Failed setup for format d3d11: hwaccel initialisation returned error.
Jan 23, 2025 19:35:08.292 [23368] ERROR - [Req#2c5/Transcode/ceyr0vsylitsd024mk2lf7da/adc6929a-1513-4f90-a070-7f996ddfd4d0] [AVHWFramesContext @ 000001aac8fdb180] The hardware pixel format ‘yuv420p’ is not supported by the device type ‘QSV’
Jan 23, 2025 19:35:08.292 [23368] ERROR - [Req#2c6/Transcode/ceyr0vsylitsd024mk2lf7da/adc6929a-1513-4f90-a070-7f996ddfd4d0] [Parsed_hwmap_0 @ 000001aac51aef00] Failed to create frame context for reverse mapping: -40.
Jan 23, 2025 19:35:08.292 [23368] ERROR - [Req#2c7/Transcode/ceyr0vsylitsd024mk2lf7da/adc6929a-1513-4f90-a070-7f996ddfd4d0] [Parsed_hwmap_0 @ 000001aac51aef00] Failed to configure output pad on Parsed_hwmap_0
Jan 23, 2025 19:35:08.294 [23368] ERROR - [Req#2c8/Transcode/ceyr0vsylitsd024mk2lf7da/adc6929a-1513-4f90-a070-7f996ddfd4d0] Error reinitializing filters!
Jan 23, 2025 19:35:08.294 [23368] ERROR - [Req#2c9/Transcode/ceyr0vsylitsd024mk2lf7da/adc6929a-1513-4f90-a070-7f996ddfd4d0] Failed to inject frame into filter network: Function not implemented
Jan 23, 2025 19:35:08.294 [23368] ERROR - [Req#2ca/Transcode/ceyr0vsylitsd024mk2lf7da/adc6929a-1513-4f90-a070-7f996ddfd4d0] Error while processing the decoded data for stream #0:0

2

Were you able to solve this? I’m running into the same issues. I’ve been messing with it all day.

3

I rolled back to the public 1.41.3.XXXX release. I have no issues on that one. HEVC & H264 transcoding works on that one as well.

Not sure if Plex devs are aware, but i’m just gonna test the new versions when they release.

4

Thanks! That fixed me right up.

5

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