I can no longer edit users - "Your home is unavailable" error

Same here.

yup looks like I just started having this issue as well. Was working fine last week for me.
Using WIndows 10.
I reinstalled plex but issue is still there

Same issue…I have to say, with all the updates over the years, this is the first big glitch. Was bound to happen at some point. I’m sure they will get it fixed quick…

Same here, was working this very morning, and now i have the issue.

Ok. We’ve identified the problem and it should be fixed now. Let us know if you still see this issue.

@ā€œMovieFan.Plexā€ said:
Ok. We’ve identified the problem and it should be fixed now. Let us know if you still see this issue.

works! Thanks!

All ok thx

Working now. Thanks alot.

Now working ok thank you Plex for being on the ball.

Thank you! now working!

Working again. Thanks!

All good, thanks!

I just got the error. Is there anything we can do on our end?

Ubuntu server 16.04

Experiencing this just trying to review users and update their shared libraries.
macOS 10.14.3

I’m thinking this particular issue (for me) may actually be related to some new ISP port restrictions I’ve been battling with between DMZ mode and some custom UDP (another other ports) firewall rules that allow my PMS to see the outside world.

I’m also seeing this error again. It’s most likely due to this https://status.plex.tv/

plex looks like they resolved the issue and users are working for me now.

This happens to me after upgrading PMS from 1.14.1.5488 to 1.16.2.1321.

Running on Windows 10 Pro 1803 17134.885

Yes, I restarted the computer after the PMS update.

When I go to the upper right drop down and select Users it comes back ā€œHome users are unavailableā€

When I use the Plex iPhone app and try to select the managed user I got a message that users are unavailable but when I tried again it worked.

This is why when there is a solid PMS version like 1.14.1 I stay with it, because something always seems to get broken in the updates…