I can't seem to get the extras to be recognized in Plex

General Discussions Plex Features
1

Hi, I’m hoping someone can help me, because I’m doing something wrong, but for the life of me I can’t figure it out!
I’ve read all the documentation, tried several options, but can’t work it out.
I’m trying to put some behind the scenes special feature extras from my dvd into Plex, so it’ll be added to the movie.
The movie was already uploaded into Plex, and worked fine.
I made a seperate folder for the movie, added the movie and the extra feature in there.
When I go to Plex, it’s now saying that the movie is 9 minutes long! It’s only recognising the extra feature as the movie! When I go into the details, it’s picking up that there are indeed 2 files for that movie, but only allowing me to watch the extra. I’ve split the files up, and it creates 2 identical movie files. So it looks like I have 2 of the same movie. Only when you start watching is it clear that one is a 2 hour movie, the other is the 9 minutes extra.
I know it’s probably something to do with how I’ve named the files, but I just can’t figure it out after reading the how-to documents.
Any help would be great! Thank you.

2

From what you describe it sounds as if Plex is considering both files to be different (quality) versions of the same movie – not 1 movie and 1 related extra. That’s why Plex is even offering you the option to split the files apart.

How exactly did you organize/name your files?
The following two examples should work:

Movies   <- the folder linked to your movie library
  Movie Name (year)
    Movie Name (year).ext
    Behind the Scenes
      An interesting DVD extra.ext

Movies   <- the folder linked to your movie library
  Movie Name (year)
    Movie Name (year).ext
    An interesting DVD extra-behindthescenes.ext

Where .ext is a placeholder for your file extension.

After adding the files properly, you should only need to refresh the movie’s metadata for Plex to pick-up the extra. As the extra is now “known” to Plex as an actual movie, you’ll probably need to perform a full Plex Dance to make it forget and re-add it as an extra anew.

3

Try putting your extras files for each movie into a subfolder of that movie’s main folder, which subfolder should be called “Featurettes”.

You can also have separate subfolders for trailers (called “Trailers”) and for interviews (called “Interviews”) and for deleted or extra scenes (called “Scenes”) - there may be other possibilities for other subfolders but I’ve used all of those and they have worked great for me.

Good luck!

4

Don’t forget the option to use a Behind the Scenes subfolder – which is what the OP is trying to add :wink:

5

Thank you all! Creating a new folder within the movie folder solved it!

6

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