I can't setup my libraries on Macbook, what is going on?

Plex Media Server
1

Server Version#:1.31.0.6654-02189b09f
Player Version#: 4.87.2

Hello:

I want to start by saying I have read the directions on claiming my server, followed directions and this does not help my issue.

I have been running my server from Windows 10 with no issues. I decided to switch to an older Macbook that I no longer use. I logged out of my old server, deleted everything, installed the new server on my Macbook and thought I was good to go.

I can get in to the server, I can get in to the app, and everything seems to be working. However, I cannot add my folders for my videos. I go in to select the folders, and go through all of the steps and once I select them to be saved, I get an error that says my changes can not be saved.

I have tried other folders, nothing.

I have deleted my server two different times and reinstalled, nothing seems to help. I basically cannot add my folders for Movies.

I have tried searching the forums for the past 2 hours and either I am not typing in the right keywords or phrase, but I am finding nothing that fits my problem on a Mac.

I can usually figure things like this out, but in this case I am lost. Can anyone give me some things to try? Please find the screenshot attached.

Screen Shot 2023-02-20 at 7.58.42 PM
Screen Shot 2023-02-20 at 7.58.42 PM734×533 31.5 KB

2

Did you browse to the folder or type it direct? Should not the forward slashes be back slashes (i.e. C:\Users\Default\Music). Also (I don’t know Macs) but is the full path to your folder there?

3

@grhiner On a Mac the slashes are the other way. They have the path correct for a user default folder

@traylor1 Under “Select Type” is it set to English? And can you check if the clock is right on your Mac. May need to see the server logs

4

Having the same issue on my Windows 10 machine. Doesn’t matter if I am trying to add a library on my network share or on my local C Drive. Nothing seems to be working.

5

I do not see a “Select Type” anywhere, but English is selected everywhere else.

I have attached the Logs and Database if someone would be able to look at it.

Plex Media Server Databases_2023-02-21_04-54-55.zip (27.5 KB)
Plex Media Server Logs_2023-02-21_04-54-46.zip (262.1 KB)

6

@traylor1 can you please quit server then relaunch it and try again.

7

Whatever you did, it works! Thank you very much!

8

i did nothing. just saw that other people ran into it and a restart worked for them