After a reboot of my Nvidia shield the plex server was gone.
Trying to reinstall everything but now every video I play I get the error error code: h4 (not supported).
I have also added music but after scanning it is not added to my library.
When I open the details of a video it says
Video None
Audio None
when I unmatch the video it says
Video 1080p (HEVC Main 10)
Audio English (EAC3 5.1)
Then when i re-match the file the codec information stays and I can olay the file.
However it’s to tedious to do this with every file by hand
Whats the best aproach to fix this automaticly?
I seem to have a similar problem as mentioned here
https://www.reddit.com/r/PleX/comments/15r16cy/media_not_playable_when_added_missing_media/
the plex agent doesnt seem too get the correct media info of the files in the library and playback of files fails. If I use an external player like vlc the file plays fine
Ive tried the solutions mentioned in the link above. (the plex dance) tried reinstalling pms, I even tried rolling back to a previous version. noothing helped.
I believe my probleem lies somewhere on the cloud. Can someone from plex reset my account so I could do a complete fresh reinstall?
