I need help setting up a Plex Server correctly

Server Version#: 1.18.3.2156
Player Version#: Not applicable.

I need help setting up a Plex Server correctly.

Hello people,

Long story short:
Before Christmas I had some problems with the machine running plex server here. And I ended up formatting the volume where Linux was running on the machine I use as a plex server a year ago.

I want to go back to the condition I had before the problem happened:
I had a plex server that was updated whenever I ran apt-get update / upgrade on a terminal.

I’m already reinstalling everything from scratch:
Over the weekend I installed Ubuntu 18.04.3 and Plex Media Server 1.18.3.2156.

Some issues here:

1 - The web / local interface indicated that version 1.18.4.2171 was already available, but I am unable to upgrade via apt-get update >> apt-get upgrade.

2.1 - I created two libraries, but despite pointing to the correct local directory, the contents are not showing up in the libraries.

2.2 - I have a NAS connected to the same server local area network, but likewise I am unable to add files that are on this NAS to my libraries.

I can connect via smb on this NAS, browse the folders and also open the files. But the plex server doesn’t “see” them.

For the last two issues I think it’s a matter of permissions, users, groups … etc …

I’m not very familiar with linux … And I believe it’s actually more a matter of plex configuration (user running it) than anything else.

Plz, can anyone give me any help?

Maybe the repository is not yet updated with version 2171?

where can we check the version that would already be available for download in the repository via apt-get?

If you did the initial install with the .deb file downloaded, it adds the repo for you. The repo is updated slower than the web download by a few days.

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ThanX JWROBER.

This confirms what I already suspected! Thank you so…

But what about the server not being able to add files? Any idea?

Depending on where the media is:

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In addition to ChuckPA’s reply, make sure permissions are set correctly for plex to see the files. Plex on debian based distros like Ubuntu run as plex user in plex group. Easiest thing to do is make the location of the media files world readable or if that is not what you want to do then add the plex group into the group for the files.

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Thank you all!

after 10 days solving other problems (hardware) on the server (and formatting and reinstalling included!) I went back to where I was when I needed your help here.

jwrober
<3

You made me think a little and with the help of this answer from ChuckPA (link), being able to include the plex user in the same group as my ubuntu user.

Thank you both!

Now that I can make plex see the files that are on the local disks on this computer that runs Linux / Ubuntu, I still need to make plex also see the files that are in a shared folder (smb) on a NAS that I have here on the same local network.

On ubuntu, my user (caparica) already has access (nautilus) to the files. But through the interface to add libraries to plex, no folder appears inside the volume mounted on linux …

see image…

Any extra help is welcome!

You will need to have a permanent mount setup to the NAS that survives a restart. You will need to add an entry in your /etc/fstab to do this. A google search will help you. As before, you have to ensure that the plex user has read and execute perms to the directories on the NAS mount. If you plan to record TV, you will need write access too, but I would not recommend trying to record anything across the wire like that. I would record locally.

Hi Jwrober!

I already have (a few days ago !?) the NAS automatically mounted at boot via manual editing on the blessed FSTAB. :wink:

Even so, the contents of those folders are not shown to me … = /

And it is probably exactly this issue that I am getting caught up in. I will spend a week away from the computer (vacation!). But on the return I return to this. Thanks!

I don’t have a Plex Pass yet. But I tend to agree with you that these adventures on the local network would not be very healthy for those involved here … Me and the router included.

:wink: Thanx again!

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