I only can watch trailers and movies on hd but not the whole movie from apple tv

Hello!


I hope you can help me. First i tried with a windows 8 pc and I only was able to watch trailers…

Now on mac mini the same problem.

I can only watch trailers and movies on hd but not the whole movie from apple tv

Whats wrong?


Below all the details…



Your ATV model (2 or 3) and firmware version (found under the ATV settings > general > about > Apple TV software):

OS 7.0.2 (11a502)

6.0 (6646.65)


The DNS server set on the ATV (found under the ATV settings > general > network > DNS):

192.168.0.160


The local IP address of the device that PlexConnect is installed on:

192.168.0.160


The device and operating system (including version number) that PlexConnect is installed on:

mac mini late 2012 (intel i5)

osx 10.9.2


The device and operating system (including version number) that the Plex media server (PMS) is installed on:

mac mini late 2012

osx 10.9.2


The Plex media server (PMS) version number you are running (do not put ‘latest’):

0.9.9.5


The local IP address of the device that the Plex media server (PMS) is installed on:

192.168.0.160


The PlexConnect version number. If using Github source then a time and date of download (look at the creation date of the folder) and if you are using any non-standard setup e.g. Plexify or a fork.

downloaded today 04.03.2014


The contents of your ‘Settings.cfg’ file (this is created at first clean shutdown of PlexConnect, using CTR+c)

[PlexConnect]

enable_plexgdm = True

ip_pms = 192.168.178.10

port_pms = 32400

enable_dnsserver = True

port_dnsserver = 53

ip_dnsmaster = 8.8.8.8

prevent_atv_update = True

enable_plexconnect_autodetect = True

ip_plexconnect = 0.0.0.0

hosttointercept = trailers.apple.com

port_webserver = 80

enable_webserver_ssl = True

port_ssl = 443

certfile = ./assets/certificates/trailers.pem

loglevel = Normal

logpath = .


A detailed description of the issue (the clearer you can make this the better):

i can watch videos from my pc and i can watch trailers but not the whole movie


Ensure you post your ‘PlexConnect.log’ file to pastebin and post the link (‘PlexConnect.log’ is located in your PlexConnect folder). If possible, follow these steps to create a “more detailed fresh” one:

http://pastebin.com/raw.php?i=LbJS93Jr


thx in advance!

The attached log doesn't give any indication, that you actually tried to play a movie. The only thing seen, is that you were browsing into the channel directory...

Please recreate the issue and post a log containing the fault.

The log file was too big for pastebin so i deleted the rest

I will post a new log later

Did i made any mistakes with the settings? Or are they ok?

Thx

Settings are pretty much defaults, as far as I can see. They should be fine.

Can you access your movies from another client - like Plex/Web?

Hello,

here the whole log file (3 parts)

what do you mean with access movies from another client? that i can watch my movies on hd with an ipad for example?

sorry! I am new in this....

>>that i can watch my movies on hd with an ipad for example?
Yes.

I used aceplayer to connect

And yes ist possible

in home network…

Well, I am not quite sure what you are trying to do...

The only time, I saw you trying to play a video (search the logs for PlayVideo.xml) was choosing a trailer from "apple movie trailers" PMS plugin. That plugin - as well as the service Apple provides - will give you only trailers. Guess that's the reason for the name.

I did not find any evidence of you trying (and failing) to play any movie from your local library (again, search for PlayVideo.xml)- that's where you should have access to your movies. Neither did I find a reference to a PrePlay screens (search PrePlay.xml), other than the one for the channel plugin.

I am lost. Where are you looking for the whole movie?

And what is Aceplayer and how does that play with Plex/PMS?

Isn’t it possible to watch the apple movies for free with plexconnect?

I don’t want to watch my movies on hd - movies from apple tv…


Sorry if I did not explained well!

Aceplay is a app from app store

With it I can connect the plex media server and watch movies from mac mini on ipad

>>Isn't it possible to watch the apple movies for free with plexconnect?

No. Never heard about anything in that regard.

Plexconnect doesn’t allow you to do anything other than access YOUR movies on your PMS from the Apple TV.

Or use existing Plex Channels that have been made to hook into certain Internet sites that were themselves designed to make source video or audio files available.

Sorry, i thought that would be possible!

Thank you for trying to help me and sorry for wasting your time :wink:

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