I see the API server is down again 3/21/2020

General Discussions
22

That worked for me.
Thank you!

23

Thatā€™s exactly what I was doing. Thought Iā€™d borked my setup whilst trying to reduce buffering for remote watchers.

1 Like
24

I was like:

ā€œMy God, Bonesā€¦ what have I done?ā€

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25

Why have you made the service in such a way that itā€™s even possible to break to such an extent in the first place

2 Likes
26

dear PLEX thx for the quick fix.

Still I have some questions ā€¦

Those outages show, that ā€œhaving to use the PLEX-login-serversā€ can lead to inacessible medialibraries ā€¦ is there no other option, than having to login via your servers to watch locally stored media?! ā€¦ I remember this wasnā€™t always the case with PLEX, so whatā€™s keeping you from changing that.

Letā€™s say, I install PMS on a mini-pc in my boat, update my library online, before I leave for a trip far offline, will i then not be able to watch my local media eitherā€¦ ?

27

Thank god for Kodi I got my videos working again. Make Plex work for offline I do not need auth to watch my own stuff on my own network.

1 Like
28

Does this fix the ability to change home users or just the ability to play on local network (under admin account) when Plexā€™s servers are down?

Iā€™m able to play media right now locally (and to users outside my home/friends) just not able to switch to my wife and kidā€™s accountsā€¦

29

What fixā€¦

30

I am getting the same thing right now. When I click on Claim Server it spins for less than a second and returns to the same thing!

31

I donā€™t think you can switch accounts if you allow to use the server without AUTH, this is exactly what you need when switching accounts

2 Likes
33

Ok, so I am reliant on Plexā€™s servers for homr user switching? Wonder why Iā€™m able to play my content while others cannotā€¦

34

I am not, and that wasnā€™t my question. My question was, why have you not learnt from this. Backup servers pointing to secondary DNS. There are many ways to prevent a single point of failure, all of which I believe you need to seriously consider.

1 Like
35

This is down so hard I canā€™t get to any settings for my own server to set the settings to allow local auth on my network range. Is there a settings file I can edit manually? Running in Win10, had to reboot for updates, now I canā€™t get in to anything

36

Youā€™re not the only one - I just tried the same thing

37

@elan
One way would be to let our servers login our own local usersā€¦

1 Like
38

After the last time the plex servers went down and i could not access my content even locally i found instructions on how set plex so you can still access all your stuff on your local network without internet access.
Just follow these insturctions and you should be able to use plex locally when they are down or even if you loose your internet.
https://www.howtogeek.com/303282/how-to-use-plex-media-server-without-internet-access/

The only thing is you need to have set this up before the server went down or before you loose internet access. So it may not be of help for this time but once they get verything back up and running i recommend everyone set this up so the next time this happens you will be able to use plex even if they go down or you are without internet access.

2 Likes
40

From that very article, that must be done in advance:
No way to make those settings while server is unauthorized

1 Like
41

What fixā€¦

seems they fixed the login ā€¦ plex is running again here.
but true: thatā€™s not a fix to the problem I see (having to login through PLEX-servers to play my local media)

42

All of a sudden my server settings are showing that remote access is down. Though Iā€™ve got remote users watching, so Iā€™m confusedā€¦is this related?

43

Yeah, Itā€™s back up. I can finally add music to my library that is set up to use local metadata. :expressionless: