Actually, that I can believe. Being forced by major corps I’m guessing.
Very likely because it’s PMP. PMP is much smarter than the Web app. It’s real code versus web-browser scripting.
1 Like
If it comes to removing accounts and potentially losing all the metadata work, wouldn’t we be better off switching to Kodi? I like Plex better of the two, but I’m going to need a stable local option -
1 Like
Kodi is someone else’s product.
@ChuckPa ?
Where?
6 posts were split to a new topic: Retrieving logs files manually
Give PMS and apps a restart. They will sort themselves out as they restart.
Before you locked it out I posted to you and elan…
@elan
“Would you make a statement to the users as to what Plex will be doing to fix this online requirement issue”
Agreed. I’m pointing out that removing the server doesn’t to me address the problem, it’s saying the product I bought can’t be fixed and we should go elsewhere.
On atomic actions, that’s an architecture choice, right? When I use my O365 stuff and internet goes down, I don’t get new emails or access to cloud stored docs, but Word works just fine on what I have locally stored and Outlook shows me all the emails I had already downloaded. It checks for subscription every I forget month or so and yells if you stay offline that long. But goes to a reduced functionality mode rather than cratering out even then.
There are models we all know and are used to that allow for things failing gracefully, is our point here.
2 Likes
I didn’t see it nor would I have called out the CTO that way.
I am as much up to date as he would be anyway. Only difference would be he has auth to go into the plex.tv cloud itself.
@ChuckPa I actually feel bad that you have to bear the brunt of user’s frustrations.
@elan was in this very thread and rather than address user’s concerns he simply vanished while ignoring everyone, aggravating most of us even more than we were in the first place.
It is clear where the issues stem from and it is not you sir at all. Sorry if I came across too strongly.
1 Like
Give me a few minutes please? (I need the gent’s room) 
4 Likes
I don’t think that was calling him out, asked him to make a statement.
He’s an employee of Plex and is responsible for its operations, This is a issue that impacted a lot of users, I think he would want to make a statement.
1 Like
All,
We’re all discussing how to deal with this outage. How about I propose something?
- In all apps, have a ‘Manual Server’ button where we enter the IP or FQDN hostname and 'stick" to that IP until a new server is selected
This way, if LAN, we can mitigate authentication ourselves as we wish with LAN segment IP exclusons.
2 Likes
I like that provide the host is allowed to be available without a connection to the outside world. 
Currently it is not, unfortunately.
“Stick” implies exactly that. We communicate solely with the designated server.
1 Like
In my case today, the server part is what went down. My apps still found it, the server crashed and would not recover until auth was restored. That may mean there is a bug here, as your solution looks like it’s fixing a different issue (may have been a secondary one, was not my primary point of failure. I could not get to anything plex on the same server running plex. Does that make sense?
Alan, let’s take yours, while you still have logs to view with relavent data, to a separate thread.
My server didn’t go down during this.
1 Like
then if that is the case, it seems like a very simple solution.
However when I can’t access my own PMS from the very server it is hosted on, I don’t see how this would work from a technical standpoint without a rewrite of PMS code.
If they have to rewrite the PMS code anyways, why not just solely make the changes in PMS to allow it an offline mode as a failback rather than having to write new code for each and every connectable app out there as well?
Seems your idea is a lot more work than mine, no offense.
