I want to factory reset my shield without completely losing my Plex Media server database. What's the most painless way to do this?

Plex Media Server NAS & Devices
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I’m having some odd issues with my Shield not sleeping properly and Nvidia support have suggested I do a factory reset.

I have a PMS on my Shield with an external SSD drive being using to cache files and I’m wondering if it would be simply a case of reconnecting the drive after the factory reset and the PMS showing up?

Or is this wishful thinking?

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Would love to hear the result if you did a factory reset. My shield has suddenly started freezing / being very slow and no amount of updates and restarts is helping.

I would hate to rebuild my library’s Metadata and collections if I don’t have to.

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You might be able to actually follow the Nvidia factory reset instructions here to get what you need b/c I don’t believe it’s a true reset:

https://nvidia.custhelp.com/app/answers/detail/a_id/3690/~/how-do-i-reset-shield-tv-to-factory-settings

I was trying to factory reset my Shield to wipe it, and followed the above. Instead it just did a ‘light’ reset and when I rebooted it still had my wifi settings, Plex and Plex server were still installed with my original library settings. I’m actually frustrated by this and am still looking for a way to properly reset the Shield. If anyone finds out how, let me know.

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