Same issue. Running a NVIDIA Shield - and when the media gets to the start of the ending credits, it shrinks the screen, without any user interaction. Very annoying.
I have a feature request for this open here, votes appreciated:
Just want to +1 for this terrible default behaviour. Who thought that ending the show that I’m watching before it ends, by default, without the option to turn this feature off, was a good idea?
If I wanted to be told how to watch TV I’d be watching Netflix.
3 Likes
If you’re looking to turn off credit skip, it can be done at a per library level.
Not unless you are the server admin!
And “turning off” the feature still continues minimizing credits for every movie and show that has already been analyzed 
1 Like
I haven’t had that experience since I turned off in each of my libraries.
The big issue is not that you can turn off the “credits” feature for everyone on a library by library basis, but that each user MUST be able to choose whether the minimizing the play window should be done automatically or not. (I say user, because even in a household, there’s often more than one person using Plex).
Changing this UX to automatically minimize playback windows should NEVER have been done without it being an option.
Disabling credits by library is not a solution, only a workaround for Plex’s mistake.
5 Likes
I just outright disabled ending markers, since I’ve had the Apple TV client minimize the video while I was still watching it like half a dozen times now.
Not sure why Plex advertised this feature as “Skip credits”, when it’s more of “Hide video near the end”. If the “Skip intro” functionality automatically started showing me something else when the intro was happening, I would’ve had to disable that as well.
4 Likes
I’ve seen complaints about this issue but it seems to me to be related to NVidia Shields. Perhaps another similar device (I’m looking at you Apple TV) but I can only clearly recall the shield.
Everywhere else it seems to work fine (I’ve used it on Xbox, Web App, Mobile App, Windows App, Linux App, HiSense, and Tizen). Perhaps you can find a Plex employee who deals with the shield devices for them to get some insight. I suspect it’s the shield automatically doing that since it doesn’t happen anywhere else.
The feature definitely sucks on the Apple TV, since that’s what I use as my primary device.
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I believe it is the nature of the Android client, rather than the Shield device. Same problem on Fire TV devices.
Oh look, another “feature” that plex has introduced and doesn’t work properly and doesn’t have any proper way to shut off.
I had a show yesterday decide the intro was the first 11 minutes of a 14 minute long episode. Then the end credits were the last 3 minutes. In reality: intro was 15 seconds, credits 35.
There is absolutely no way in hell plex tests ANYTHING before its released.
how to turn it off is shown in the second post of this topic
Yeah, amazingly, that doesn’t work either. If the files are already analyzed its still doing the minimization.
can you please take a screenshot of the setting you disabled. need to do it in each library
After you disable it from within the global settings - library AND within each individual library you may also need to re-analyse the library so that plex can update and remove the ones its already marked. Try and go to settings - manage - and then select the three dots for each library and select analyse.
I needed to do this after I disabled intro detection to finally get it to remove the markers and it maybe also needed for credits as it uses much of the same technology.
Just changing the checkbox does not force the plex server to remove the markers, it would be done later during maintenance unless you force it by running analyse. Good luck.
1 Like
Thanks, I’ll give it a whirl.
An “off” button on the client seems like a no-brainer, but they never seem to want to give us those options until enough people complain about it.
We already planned to have those options in clients but I don’t have an ETA unfortunately
Reminder that this feature cannot be turned off if you’re watching on someone else’s server.
Looking forward to the promised client-side way to turn off the behavior for all servers you are watching from.
