nope it does not say this. it states - we do not collect or store metadata (information about the specific file, cover art, subtitles, running length, etc.) FOR Personal Content stored on your personal Plex Media Server
But if the metadata is just the result of a lookup, only cached for efficiency and in no way tied to any individual or their server, then I see no issue.
And what ChuckPA described is a completely different thing to this. Plex do not recieve, collect, or store information from your server about what is stored on it.
What they do maintain is a database of public source metadata for TV shows and movies. This database is used to provide results back when someone matches a piece of media using a TV or movie agent.
It’s essentially a one way street. Metadata can be sent to your Plex server, but isn’t sent from it.
also if this were the case plex wouldn’t need users to add content to build a cache. they could scrape imdb for this data. etc…
also this is a lie chuckpa admitted it - It’s essentially a one way street. Metadata can be sent to your Plex server, but isn’t sent from it.
edit - i’ll drop it but chuckpa described a full circle. user has x-rated content, content sent to plex for caching, content return to another user in the “more with” hub. thats very clearly a two way street. and very interesting that plex caches items from users libraries is all i’m saying. it is not in compliance with those words i posted. just being super technical. also i suspected this yesterday and was told to “drop it” by chuckpa probably for this very reason. and today they have decided to be more transparent. very interesting to me. that’s all.
“However, your Plex Media Server may anonymously send us filenames or other identifiers for your Personal Content for the sole purpose of providing metadata back to your personal Plex Media Server”
They’re not getting content from users. The data is being obtained from other sources as a result of a user providing a filename for matching (as is set out in the policy). The issue is that the data that is found and subsequently cached wasn’t complete or was incorrect and there doesn’t seem to have been a specific process to clean it up.
TBH, as a user, this just gets more confusing and complicated as time goes on.
Plex employees posts should be sticky posts so users can go to source and avoid the constant one liners from some.
I’ve dropped a few as well but try my best to argue my point, provide links and context.
ps - I add ratings to my home videos of the kids/grandkids in some cases, most of the time blank. Some of the titles and metadata will confuse with TV and Movie titles as well
i will drop it. but my ocd will not let me let you off the hook that they say they don’t store it. that’s all. they admit they do store it. users build a cache. plex is not building their own cache.