Server Version#: 1.40.5.8761
Player Version#:10.19.0.1095
Recently I found that under China network, using android phone and tablet to open plex app is very slow, will be stuck in the opening screen plex animation for a long time, about 1 minute or so, it’s hard to get in and then click on a certain anime on my server, it also need to load for a long time to show the episode details and the play button. But at the same time, I tested it on my iPhone and ipad and found that it doesn’t have this problem, it loads very smoothly. After letting the plex go through a proxy connection, the android phones and tablets went back to their previous smooth experience, which means that the plex app connects to your server before it connects to my server, but why doesn’t the ios app have this problem?
plex-log-AlexMercer.zip (269.7 KB)
Manufacturer: HONOR
Device: HNGDI-Q
Model: GDI-W09
Product: GDI-W09
Version: 14
Thank you for report. I could not reproduce, I may have to do something to my network . Thank you for the logs.
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