Include related Tidal Content works on Linux, not on Mac (catalina)

Hi, I have 2 computers in my home of which I can login into Plex media server, when I view a movie contents on the mac, I do not see tidal content, on Linux, however, I see Tidal content (soundtracks and songs).
Can any please advise. I’ll include the machine specs below

For the Mac, is a late 2012 mac mini 16g, running server, OS:10.15.1
Server Version#: Version 1.18.4.2164

For Linux, It’s Linux Mint 17.2
Server Version#: Version 1.18.3.2129

Both running on Beta update channel

Anyone know why I would be getting Tidal information on the Linux Mint, but not on the Mac?

Thanks

The version of the web client embedded with the server doesn’t support movie Tidal integration yet. So, make sure you’re using https://app.plex.tv on the Mac and not the embedded web client. For what it’s worth, I just tested here and it works fine. I’m running a nearly identical setup: Late 2012 Mac Mini, macOS 10.15.1, PMS 1.18.4.2164.

Damn! I can’t believe I didn’t even think to look at this. This has tripped me up more times than I care to admit. Doh!

confirmed, yes it works.

Thank You!!

No problem, glad it worked.

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