Server Version#: 1.16.1.1291
I recorded “Mysteries of the Abandoned” S04E02 yesterday. Prior to 1.16.1 when I recorded this series it was named with (2017) in the filename. Yesterday Plex incorrectly named the recording “Mysteries of the Abandoned (2019) - S04E02 - bla bla bla.ts” TheTVDB also shows this series began in 2017. Is this an EPG error or a Plex Server livetv-dvr error?
And this happened again last night. Penn & Teller Fool Us was given a (2019) filename year when according to TheTVDB and all prior recordings, the correct year for the show is (2011). Any plans for a fix? Is this a PMS server issue or an EPG guide data issue?
Thanks @JuiceWSA, not sure why your post is being flagged. You are a little more pessimistic than me, but I have definitely heard and read the “Use the Fix Match” advice before.
It’s just that I also heard the new guide was supposed to be an improvement, not a step backwards (unless you live in the UK or Australia) so I figured Plex would want to hear about problems.
I reported a 1/1/2019 date error using the web form and it was fixed quickly, so I have hope that this error might be quickly fixed as well. Although the lack of official feedback is discouraging.
Unless Plex wants to backtrack about 2.5 years, and go back to TV Show matching exactly the way TVDB expects - there’s not a lot to do. Plex tried to outsmart TVDB while chasing EPGs - that are never very accurate and created by minions (untrained) that do NOT read TVDB. As you see in that thread, users as well as employees were a bit mystified by the whole thing, knowing it wasn’t going to work.
For now when you get a match failure keep in mind that ‘New Versions’ of TV Shows are the defaults.
“The Twighlight Zone” will automatically match to “The Twighlight Zone (2019)”.
“The Twighlight Zone” used to match to “The Twilight Zone (1959)” (exactly as intended at TVDB), but now if you want to match the original you have to name it “The Twighlight Zone (1959)” and hardly anyone, but Employees, Ninjas and Veterans know that.
In essence, ‘Fix Match’ is easier than trying to troubleshoot Plex’s mishandling of TVDB interactions, and no matter what you do, at some point, sooner rather than later, Fix Match is going to be needed when a perfect name comes up snake-eyes.
The good news:
Once you Fix Match, if you’re recording a series and leave some episodes as ‘seeds’, you won’t have to Fix Match again. If you dump and re-record anew, Fix Match will be required every time Plex fumbles the same show it missed the first time - Plex doesn’t learn from it’s mistakes (in so many ways).
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