Server Version#: 1.32.6.7468
Player Version#: 1.78.2.3975-c5bd0cbb
Plex Media Server Logs_2023-09-16_07-19-00.zip (1.8 MB)
I hope I did everything properly. But the issue is this, in the Plex player on Windows 10, when I look at the Collections tab/section, I see individual shows along with my Collections. In essence it’s a duplicate of my Library tab/section. I’ve uninstalled and reinstalled the program, reset customization, stopped and started the server, uninstalled another instance of the Plex Player that existed on another PC and still the issue remains. It should be noted, on my Android app and my TVs, everything shows up properly, it’s only on the Windows 10 Plex Player that this issue is occurring. Any help will be genuinely appreciated. Thanks for your time!
The Restore Defaults
button in Settings
> Plex for Windows
> Debug
of the player app should fix this. This will reset the customization of your player app (not your server), so you might need to reorder the libraries pinned to your sidebar.
This worked perfectly! Thank you!!
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