I am trying to install the latest update and it fails both when I try and let the player update itself (immediate or next restart) and also with a manual download from your website and install.
The install fails silently when done by the APP and I get the second message above when doing it via the downloaded version. The log does not show the failure cause (that I can understand).
The following is from the log (which I will upload if requested):
[3CE0:6984][2018-02-08T15:25:21]e000: Error 0x80070643: Failed to install MSI package.
[3CE0:6984][2018-02-08T15:25:21]e000: Error 0x80070643: Failed to execute MSI package.
[5DAC:1560][2018-02-08T15:25:21]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[5DAC:1560][2018-02-08T15:25:21]i319: Applied execute package: pmp, result: 0x80070643, restart: None
[5DAC:1560][2018-02-08T15:25:21]e000: Error 0x80070643: Failed to execute MSI package.
[3CE0:6984][2018-02-08T15:25:21]i318: Skipped rollback of package: pmp, action: Uninstall, already: Absent
[5DAC:1560][2018-02-08T15:25:21]i319: Applied rollback package: pmp, result: 0x0, restart: None
[3CE0:6984][2018-02-08T15:25:21]i329: Removed package dependency provider: {338C8D16-76FE-488C-9114-BB6D33995503}, package: pmp
[3CE0:6984][2018-02-08T15:25:21]i351: Removing cached package: pmp, from path: C:\ProgramData\Package Cache{338C8D16-76FE-488C-9114-BB6D33995503}v2.4.1
[3CE0:6984][2018-02-08T15:25:21]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{c9ffcfdc-1259-488d-b363-8ed8f4699c3a}, resume: None, restart: None, disable resume: No
[3CE0:6984][2018-02-08T15:25:21]i330: Removed bundle dependency provider: {c9ffcfdc-1259-488d-b363-8ed8f4699c3a}
[3CE0:6984][2018-02-08T15:25:21]i352: Removing cached bundle: {c9ffcfdc-1259-488d-b363-8ed8f4699c3a}, from path: C:\ProgramData\Package Cache{c9ffcfdc-1259-488d-b363-8ed8f4699c3a}
[3CE0:6984][2018-02-08T15:25:21]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{c9ffcfdc-1259-488d-b363-8ed8f4699c3a}, resume: None, restart initiated: No, disable resume: No
[5DAC:1560][2018-02-08T15:25:21]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No
Any ideas? The client now prompts me to upgrade every time I launch it …
