Installed the plex in a smart Philips and I cannot log in to my account?

Server Version#:4.43.4
Player Version#:89011537
I want to enter my account to see the server but it stops working, do you know what can be done?

it does not show you a pin that can be entered at https://plex.tv/link

Before it was like that, but now it automatically installs it opens and does not let me go to identify itself, the program closes

so the app opens and closes on it’s own and you can’t do anything? What version of android is on that TV?

You can open it and go through the library that comes in the program but I can’t log in with my account when I want to do it, it tells me that the application is not responding and closes it, version 5.1

does it give you the option to turn on network loggin in the app settings? after you turn it should show URL on bottom right of settings you can get logs from which should be something like TVIPaddress:32500/logging

Same issue here on my Philips Android TV, Plex usually worked fine, but I stopped using it as it was constantly crashing with new player. I decided to remove the app because, maybe, some prefs were causing an issue, deleted all of them, and reinstalled the app.
Now I can start the app, but I can’t go to the menu which would connect me to my server. App just stops.

For now I’m using the chromecast option of my TV to stream content.

yes yes, this info could you ask me ?,
8.90.21537(075fd0ae)logs disponibles en http//192.168.1.12:32500/logging

go there and copy the logs to a text file and attach the file here and maybe we can see why it is failing to let you sign into it.

mensajes.txt (608.2 KB)
I am enclosing what you requested Thank you

Hello, good afternoon, since the new update on my smat philips TV I can’t see the movies because it uses a player that doesn’t allow it to play well, in the previous versions I could cancel that new player, now I don’t have it, how can I do to play the movies? Thank you

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