Server Version#:1.42.1.10060
Player Version#:1.110.0.351-4e48eb83
I am running Plex server on windows 11 and had no problems transcoding with Nvidia GTX960.
I upgraded my server with an i5-13400 CPU to be able to use the integrated UHD 730 graphics chip (was using an i7-5930K earlier) and I completely removed the Nvidia card from the setup.
Windows has the latest graphics drivers. Now, whenever I use the UHD 730 hardware acceleration in transcode for encoding, it will produce wrong aspect ratio.
I have tested it with three different players: My LG TV, my android phone and my Windows PC.
All players get wrong aspect ratio if I use the hardware encoding so I strongly suspect that the fault is on the server side. Enabling only the hardware decoding but not hardware encoding gives correct aspect ratio. Having direct streaming is always correct ratio.
Now that I made some more extensive search on this forum I found out that this has been confirmed as a BUG in encoding PAL videos in 2017.
And it still exists. The Nvidia GPU encoding is working as intended. The intel integrated GPU gives a stretched output from PAL source file. That’s only like every European DVD.
I don’t really need the HW encoding for DVD content so I could leave it disabled on my server but I do need it for 4K content. So I am forced to mess up every DVD aspect ratio if I want to be able to transcode 4K using the HW encoding.
Could you add a switch in the Plex server options to disable the HW encoding on PAL content if this BUG is never going to be fixed?
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