Server Version#: 1.23.5.4841
Player Version#: 4.62.1
This is a problem that has been reported for a while now. I’ve tried switching to Lost.fm. I’ve tried restarting. It hasn’t scanned initially yet (i.e. this is not intermittent, it just plain won’t scan). I know a newer server version is available, but i have upgraded several times and still get this error. Can anybody help? Log attached (I think).
Plex Media Server.log (5.1 MB)
I attached the Plex Media Log. was it not the right one.
here it is again. if it’s not right, let me know and what I should do to get you the right one.
thanks for the help.Plex Media Server Logs_2021-08-04_21-19-59.zip (6.3 MB)
It worked. After logging out of Plex on the server and the rebooting the NAS, it came up. Plex recognized the server as a new server with the same name, so I had to delete references to the old server, but no problems. I think it rescanned all content. but it’s up and running.
So in truth, I don’t understand how the server was not signed in properly when I could access content remotely. And I don’t understand the log file, even forensically,
But THANK YOU for all the help and getting this back and running. Is this something that will need to be done periodically? can I somehow accidentally get improperly signed in again and is there an easy way to see that and correct it without going through the logs and rebooting the NAS?
Some info on music libraries scanning
We check for internet connectivity through dialogue with backend Plex servers - a recent bug has got fixed where the connection indicator was not being set correctly after a temporary network outage - see release note for Plex Media Server **1.24.2.4973 **
- (Network) The server could get stuck in a state where it thinks there is no internet connectivity (#12635)
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