iOS download queued - different devices

Plex Players Streaming Devices
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Server Version#: 1.41.6
Player Version#: iOS on iPad 2025.16.0
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

On one device only I can’t download any media.

Every download on one iPad goes straight to queued, no matter what I do.
I’ve cleared the cache. I’ve deleted the app and reinstalled. I’ve rejoined the Wi-Fi network. I’ve tried on a different Wi-Fi network.

I have two other devices, one the same version, in the same network that download just fine.

I’m logged into my main account on all these devices and I pay for lifetime pass.

Any ideas on how to troubleshoot. I saw than there can be dns settings, but given other devices work that can’t be the blocker, right.

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The only way to fix it right now is to roll back to a previous version of the iOS app, which is complicated and annoying. The feature is totally broken.

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